General

What you have to provide :

  • Company Information (Name / VAT number / Address)
  • Models (Ref / Quantity)
  • Delivery address / Contact

Contact-us

We love to share our passion. To get in touch with our company, please refer to the contact page and send us an email or give us a call.

You can contact us or refer to our download page.

You can find your manual and specification sheet by referring to our download page.

Please refer to our sales policy page

Orders / Shipping & Returns / Payments

Shop on our online store or send us an email with references, quantities and delivery address and we’ll get back to you with a quotation.

Yes! Send us your company details, references and quantities and we'll get back to you with a quotation. Contact-us

We accept Paypal and all major credit cards (MasterCard®, Visa®, etc).

The payment provisions and information you enter at the time of the order (credit card number, security codes) are processed by connections using Secure Sockets Layer (SSL) and are not stored in our system.

We ship worldwide. Orders are dispatched within 24 hours. Last year we shipped to more than 35 countries all over the world.

Shipping cost depends on your location. This rate is automatically calculated at the checkout.

Yes. Immediately after your order is made you will receive an email with shipping details which will allow you to track your order.

Since the inception of our company we have had 100% customer satisfaction and no fans returned, however you can find our "sales policy".

Technical

The basic down rod length is 600mm. Depending on the height of your ceiling you can adjust this length, either shorter or longer. You also get an additional shorter down rod in the box, the size depends on which fan model you choose.

An infrared remote control is included in the box with three timer options (2h/4h/6h) and a speed regulator (4 speeds).

Yes! Our fans are totally silent. We have invested a lot of effort using the best bearings for our motors  in order to assure the highest quality product and assure that our fans a totally silent.

Installing your new fan is very easy. We provide easy to follow step-by-step instructions in each fan box. You can also find the instruction manual for your fan by clicking here.

Yes any electrician can easily install the fan by following the instructions manual provided in the box or here.

Yes a basic power supply (same as for lighting) is required to connect to fan.

Yes our range is made and protected to work outdoors.